What We Do
The Bureau of Treasury manages approximately 85,000 utility and tax accounts for City property taxes,
Stormwater Management, Water and Sewer, and Solid Waste & Recycling services. Account management responsibilities include data entry, billing, collection, and documentation of payments, and pursuing collection of delinquent accounts.
Each year, Bureau personnel respond to more than 100,000 telephone and email inquiries and process some 580,000 payment transactions made via mail delivery, through online options and in‐person payments. The Bureau also operates the mailroom, processing all incoming and outgoing mail.
The Bureau offers paperless billing options for utilities to reduce overall volumes of printing and mailing
and has online payment options for customers. The City also offers pay by phone for utility bills.
Services We Provide
